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Managed Services

Outsource to outperform. Benefit from fully managed IT services that deliver best-in-class technology combined with domain expertise, so you can free up resources and investment capital to outmanoeuvre competitors

Outsource to outperform

Businesses are digitalising at speed. Data volumes are growing exponentially. Infrastructures and networks are becoming increasingly complex and distributed. Threat attack surfaces and threat vectors are proliferating. Organisations often have to manage this fragile and complicated IT environment with limited resources and limited access to the right capabilities and skills. On the one hand the business is striving for growth and performance, on the other it’s striving to make sure the technology ‘lights’ are kept on.

Arkphire partners with organisations that understand the benefits of outsourcing all, or part, of their IT so they can focus on what matters, core business. From infrastructure and networking, to cyber security and data management, across all environments from cloud to on-prem, Arkphire provides fully managed and supported IT services that enable businesses to realise their potential.

Disaster recovery

 

Ensure data availability, improve business continuity and manage compliance with managed disaster recovery services. Arkphire protects critical business data from disruptive events, threats and natural disasters. 

 

We securely back-up and store data generated from servers, databases, enterprise apps, cloud apps, mobile devices and virtual machines, making it rapidly available should it be needed at anytime.  

 

Our disaster recovery service delivers the processes, technology and procedures that will enable your organisation to resume business as usual after a disruptive event with minimal impact in the shortest possible time.

 

Once deployed, our service enables your business to recover critical applications, data and workloads with minimal impact should a disruptive event occur - safeguarding business continuity and data availability. 

 

Vendor accreditations and expertise including Cisco, Palo Alto Networks  Vertitas, Veem, Rubrik, Commvualt, EMC Networker

Service desk

 

Available 24/7/365 the Arkphire service desk provides technical and services support to our managed services clients. Located in Dublin and Castlebar in Ireland, and London in the UK, the service desk works as an extension to your internal team, providing expert advice and solving any issues that may arise. 

 

We monitor and manage your IT environment round the clock so that no IT processes that drive critical business operations are disrupted. This ensures business continuity and performance enabling your organisation to provide the best service to your end-users and customers.

Infrastructure 

 

Optimise performance, improve service delivery and reduce operational costs with Arkphire infrastructure management services.

 

In the cloud, data centre or on-premise, Arkphire ensures your IT infrastructure is fully monitored, optimised and operational providing your organisation with the foundation it needs to drive performance and growth.

 

24/7/365 monitoring and management using ITIL framework best practices. Real-time visibility and reporting capability to identify and pinpoint events. Vendor accreditations and expertise including Dell/EMC, Cisco, VMware.

Network

 

Assure network access, capacity, availability and security to drive operational resilience and business performance. 

 

Arkphire provides 24/7/365 network monitoring and management services to check and control device access, ensure network capacity and performance, and assure usability, availability and integrity of your network and data.

 

Vendor accreditations and expertise including Cisco, Palo Alto Networks.

Cloud

 

Cloud without the complexity. Power up your business with access to enterprise cloud minus the complexities or need for costly in-house resources. 

 

Services include secure hyperscale cloud infrastructure combined with performance monitoring, 24/7/365 support and predefined SLAs. 

 

Take the load off your busy IT function and take a step up to the next level of business agility, innovation and scalability.

 

Vendor accreditations and expertise including AWS, Microsoft Azure, Google Cloud Platform, VMware

Security

 

A fully managed security service to protect your entire IT infrastructure with 24/7/365 security threat incident response and support. This end-to-end advisory, protection and monitoring service provides you with enterprise-level security without the requirement for costly in-house resources and skills. 

 

Arkphire’s partnership with Skout Cybersecurity and our expertise in infrastructure and network architecture and security, enables us to deliver a service that combines email, endpoint, infrastructure and network protection with 24/7/365 threat monitoring, response and remediation. 

 

Benefits include; reduced risk and cost, compliance with regulations and policy, enhanced security posture, increased efficiency by freeing up valuable resources, expertise on hand 24/7/365

 

Vendor accreditations and expertise including Cisco, VMware, Skout, Palo Alto Networks

Apple enterprise services

 

Empower your workforce with Apple. When you give people the power to work the way they want, with the tools they love, they are inspired to do the best work of their lives.

 

As Ireland’s only Authorised Enterprise Reseller, Arkphire’s Apple certified experts deliver an end-to-end service based on a deep understanding of the Apple ecosystem and including 24/7 Apple help desk and onsite support.

 

The service covers procurement, build, implementation, management and support services for iOS (iPhone, iPad and Apple Watch) and macOS (Mac desktops and notebooks). 

 

Arkphire also offers subscription-based Apple services, volume purchase programmes, project management, app development and AppleCare support. 

 

Whilst our Apple Device Enrolment Programme (DEP)  is a user-friendly way to manage and secure Apple devices at scale without the need for manual configuration.

The Arkphire Difference


Technology is constantly evolving, but we are defined by our consistency. We design, build and manage networks that are the foundation for business innovation and growth. We work to minimize risks and costs, improve time to value and manage the impact of change. Enabling you to focus on what matters, your core business.

ciso

 

Highest architectural certification

within Cisco’s Partner Programme

24/7/365

dedicated managed service centre

ISO

9001
2015

quality management certified

 

iso

Dedicated support team

5x Cisco Certified Internetwork Experts (CCIE)

7x Cisco Certified Network Associates (CCNA)

Cisco Certified Network Professionals (CCNP)

How we helped overhaul Cogs&Marvel IT infrastructure and strengthen their data security

“We use Arkphire to control who has access to shared files and to store critical information in their secure cloud server. Having this level of security is hugely important to our business. Arkphire’s ISO27001 accreditation is a really important factor for us as it ensures that we are getting the best levels of compliance and security for our business and our clients.”
Aisling Joyce, Operations Director for Cogs & Marvel
Read the full client success story

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