Arkphire partner with Skout Secure Intelligence to provide a full end-to-end cybersecurity prevention solution for event monitoring, management and remediation of security events
Arkphire provides a range of security services to secure our customers’ entire IT infrastructure from end user support to 24/7/365 managed security threat incident response. Our network operation centre (NOC) provides 24/7/365 management and support services to our customers’ end users and system infrastructure.
Arkphire partnered with world-leading Skout Secure Intelligence to enable us to provide 24/7/365 security operations centre (SOC) and advanced cybersecurity services due to the lack of suitability qualified expertise in the EU market. This partnership brings the interface between the SOC and the NOC services for event monitoring, management and remediation of security events.
All security incidents are captured, tracked, escalated and managed to closure through the Arkphire service management system under the instruction from the Skout Secure Intelligence SOC. This ensures end-to-end visibility underpinned by industry leading validation and certifications.
24/7/365 desktop and server support and management
Business continuity disaster recovery
24/7/365 network support and management
Advanced firewall support and management
Windows security and active directory (AD) management
24/7/365 security operations centre
Unified threat management
Security incident and event management
Guaranteed service level agreements (SLAs)
ISO 9001:2015 quality management certified
ITIL framework best practice approach