Monitor and Manage Enterprise Infrastructure

Monitor and Manage Enterprise Infrastructure 2018-02-02T14:34:42+00:00

Monitor and Manage Enterprise Infrastructure

Arkphire’s monitor and manage enterprise infrastructure services offer real-time visibility of your infrastructure and keep it up and running.

Arkphire’s network operation centre (NOC) operates a 24/7/365 monitoring and management service for our customers. Arkphire provides proactive monitoring on our customers’ networks by installing monitoring tools that allow our NOC to monitor our customers’ environments. Arkphire predetermines thresholds with our customers to allow us to understand their environments. All network assets are proactively monitored to allow emerging issues to be resolved before they become a problem. If a threshold is breached Arkphire’s NOC is automatically notified and an incident is then raised in our service management application and our managed services team will work on the incident until closure.

KEY FEATURES:

  • 24/7/365 network operations centre (NOC)

  • Highly-skilled and certified engineers

  • ISO 27001 service management application

  • ITIL framework best practice approach

  • Proactive rather than reactive

  • Various monitoring tools to suit your network

  • Expert end user support

  • Increased business value

  • Increased agility for remediation

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Arkphire shipped over 25,000 IT products across the world last year
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We offer a range of value-added logistics and supply chain services to over 140 countries
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We completed more than 520 customer projects last year

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