Arkphire uses enterprise-class Cisco technologies to offer collaboration, security, data centre, enterprise networking solutions (routing, switching and wireless) to enterprise and public sector customers across Europe, Middle East and Africa (EMEA) and beyond.
Arkphire acquired enterprise networking provider and Cisco Gold Partner, Bootstrap in 2016 to enable Arkphire to offer a full end-to-end IT solution for corporations. Bootstrap’s 25-year strategic partnership with Cisco brings a history of innovation, and experience in delivering enterprise networking solutions across EMEA. Our networking solutions offer the latest technological expertise, products and support tailored specifically to the needs of our customers.
- Enterprise-class Cisco hardware
- Highly-skilled engineering and pre-sales teams
- Dedicated 24/7/365 support desk
- Access to Cisco Technical Assistance Centre (TAC)
- Onsite hardware replacement, iOS/firmware and software upgrades
- Guaranteed service level agreements (SLAs)
- ISO 9001:2015 quality management certified
Enterprise networks are a company’s communications backbone, connecting computers and related devices across complex workgroup networks. Bootstrap has built a reputation as leaders in the IT industry for their high-level of service and support. This enables Bootstrap to have high customer retention and a 96% satisfaction rate with some of our customers working with the company since Bootstrap was first established in 1979.
Bootstrap’s success is based on their ability to design, implement and understand networks requiring high degrees of interoperability, our attention to detail and quality of service. We specialise in transforming how IT delivers value to the business and we apply best-practice methodologies to design, build and manage the most complex IT networks. We provide reliable, secure, high-performance networks that our customers can rely on. We operate our business to ISO 9001:2015 quality management standards, which makes us unique against compared to our competitors.
Specialised Cisco Certified Partner
Bootstrap is one of five accredited Cisco Gold Partners in Ireland, the highest architectural certification within Cisco’s Partner Programme:
- Advanced Security Architecture Specialised Partner
- Advanced Data Centre Architecture Specialised Partner
- Advanced Collaboration Architecture Specialised Partner
- Advanced Enterprise Networking Architecture Specialised Partner
- Small Medium Business Specialised Partner
Dedicated, highly-skilled support team
Our dedicated support team comprises of five Cisco Certified Internetwork Experts (CCIE) and a mix of seven Cisco Certified Network Associates (CCNA) and Cisco Certified Network Professionals (CCNP), which allow us to deliver flexible, agile networking solutions and support.
Bespoke network design
We have completed multiple projects across Cisco’s architectures including, voice and collaboration systems, WAN & LAN implementation including wireless, server and switching requirements for data centre builds and Cisco security solutions. All the projects we undertake are designed, specified and supported by our highly-skilled engineering and pre-sales teams. We tailor solutions to meet the needs of your business now and in the future so that you get the most from your network. We are always looking to Cisco for new innovative technologies to help our customers’ businesses grow, innovate, reduce costs, and lower risk. As part of our service, we also provide training to our customers to help them better understand the solutions we deploy and how to drive user adoption within their organisation, which can be offered virtually or on-premise.
Cisco Maintenance Support
Our maintenance support provides hardware replacement, iOS/firmware upgrades, software upgrades, access to our 24/7/365 support desk and Cisco Technical Assistance Centre (TAC). This along with our highly-certified engineering team ensures the maximum uptime of your network.
Service Level Agreements
We offer a wide range of service levels depending on our clients’ support requirements including, 8x5xNBD, 8x5x4, 24x7x4, 24x7x2. We can tailor our service level agreements to meet our customers’ needs if they have unusual operating requirements.
Call a member of our sales team now on +353 1 293 8200 to find out how we can help your business. Send us your sales query and we will call you back within 24 hours.